私隱政策

 

本私隱政策對此網站的所有用戶及受個人資料(私隱)條例(香港法例第486)(以下簡稱私隱條例)規管並奉行其有關規定TS 20收集使用及披露用戶的個人資料(以下簡稱個人資料)以致力給您締造一個安全順暢高效和個人化的體驗這私隱條例概述了TS 20在有關收集使用和披露個人資料的政策和責任

 

通過繼續利用TS 20的服務您表示您已閱讀理解並同意本私隱政策的約束而此關於TS 20有關收集使用和披露個人資料的政策會不時被修訂

 

第一部分 : 一般客戶資料私隱政策聲明

 

1.              個人資料收集聲明

 

1.1.         除為向用戶提供服務及保護用戶在TS 20開立的賬戶所需外TS 20不會向用戶收集任何不必要的個人資料

 

1.2.         閣下使用我們的網頁時TS 20可能會要求用戶提供個人資料個人資料包括但不限於用戶的姓名出生年月日性別電話號碼電郵地址住宅地址或其他地址及付款賬戶資料請注意用戶必需提供某些個人資料(在收集個人資料時會列明)

 

2.              個人資料的使用及披露

 

2.1.         如果用戶向TS 20提供的任何個人資料將被視為已向TS 20授權去收集保留及使用用戶的個人資料作下列用途:

 

(a)            向用戶提供客戶服務包括但不限於就著TS 20的網站所提供的產品處理及進行相關的訂購及退款服務

 

(b)           為用戶在使用TS 20的網站時提供更個人化的服務及回應用戶的查詢意見或申索

 

(c)            為用戶提供TS 20的通訊及市場推廣資料

 

(d)           進行調查或統計分析以提高產品和服務以及營銷和促銷的目的;

 

(e)            確認用戶身份

 

(f)            就上述任何目的或依照法律要求而作出所的披露

 

2.2.         用戶更同意TS 20可披露及轉移用戶的個人資料予TS 20所聘用的第三方服務提供者以協助TS 20用戶提供服務(包括資料輸入管理客戶資料就著任何在我們的店鋪或網站所提供的產品去處理進行及核實相關的銷售訂購退款服務和/或更換服務聯絡用戶有關推廣送貨服務及其他客戶服務及在安全情況下處理用戶的個人資料 (第三方服務提供者)所有第三方服務提供者均對TS 20負有保密責任及僅獲許可對用戶的個人資料作上文第A.2.1條所列明的用途且不可就其本身的目的而使用該等資料

 

2.3.         在有需要時TS 20可披露及轉移(無論在香港或海外)用戶的個人資料予TS 20的專業顧問執法機關保險公司政府和監管機構及其他組織作上文第A.2.1(f)條所列明之用途

 

2.4.         TS 20及其相關企業有可能使用用戶的個人資料以向用戶提供與下列商品及服務有關的市場推廣資訊:(a) TS 20零售商店提供或銷售的產品或服務; (b)其他商業公司上述各方的產品及服務包括以下類別: 零售化妝品及美容健康個人護理洗浴及醫療嬰幼兒護理產前產後護理保險金融音樂運動博彩(抽獎)餐飲旅遊運輸銀行電子家居家品紡織電訊食品及飲料雜貨辦公室及商務用品科技戶外家具燈飾裝飾媒體(包括數碼)電子商務平台及服務商(包括網上貿易付款及拍賣)以及出版

 

2.5.         TS 20可將用戶身份不能被識別的總體資料數據與第三方分享以作不同用途(包括市場推廣和宣傳)及可能使用該等資料以便更了解用戶需要及改善TS 20的產品和服務

 

2.6.         用戶提供的任何個人資料將由TS 20保留可就上文第A.2.1條所述之目的TS 20的僱員它們聘用的第三方服務提供者和第三方機構查閱

 

3.         保密

 

3.1.      TS 20持有關於網上購物的用戶及瀏覽網頁的訪客的個人資料會根據此私隱政策作保密處理

 

3.2.      任何由互聯網訪客傳送或登載於TS 20網頁或其中任何部分的問題意見建議或資料(個人資料除外)均視作以非保密及非專有資料的形式自願提供予TS 20TS 20保留權利在其他地方自由使用複製披露傳送刊登廣播和/或登載該等資料包括為產品及服務的開發製造和推廣及為滿足顧客的需要等目的而將該等資料提供給任何關聯公司

 

4.         個人資料的安全

 

4.1.      TS 20盡一切合理努力以確保TS 20持有的所有個人資料均儲存於妥善保管和安全的地方並且僅可由已獲授權的人員或第三方服務提供者查閱

 

4.2.  請注意任何系統均不可能完全不被入侵且不可能保證任何在互聯網上提供的資料完全安全因此TS 20不能保證在互聯網上由用戶傳送予TS 20或用戶從TS 20收到的資料之安全性

 

5.         網頁連結

 

本網頁可能載有通往其他由第三方所運作的網址及網站的超連結TS 20對該等網站的內容或其處理用戶的個人資料的方法並無任何控制權用戶應審閱該等第三方網站的私隱政策以了解該等網站如何使用用戶的個人資料

 

6.         用戶使用本網站時所收集的資料

 

本公司可能在本網站使用小型文字檔案 (Cookies)以便:

 

(a)     使安全措施更為嚴密

 

(b)     使網上顧客可繼續瀏覽網頁

 

(c)     按個別顧客的需要為其提供個人化的網頁;

 

(d)     建立網上顧客或訪客的簡介

 

小型文字檔案儲存於用戶的硬碟内是有關用戶使用TS 20的網站時偏好設定的資料使TS 20的網站在用戶下一次瀏覽時作出適應用戶的調整用戶如不允許此功能的使用可更改其瀏覽器的設定然而不允使用小型文字檔案此功能可能令用戶無法登入本網站的所有部分

 

7.         查閱或更改個人資料的權利

 

7.1.      根據私隱條例用戶有權查閱及要求更正TS 20所持有關用戶的個人資料(如有需要)

 

7.2.  根據私隱條例TS 20保留權利可就處理任何查閱或更正個人資料的要求向用戶收取合理的費用

 

8.         私隱條例的更新

 

TS 20會不時修改或更新本私隱政策並以日期標示刊登於此網站讓用戶得悉私隱條例最後更新的時間根據適用法律該隱私政策的英文版本凌駕其以另一種語言撰寫的任何版本當隱私政策的英文版本與任何翻譯在理解上發生歧義時將以英文版本的私隱政策聲明為準

 

Privacy Policy

 

This Privacy Policy applies to all Users of the Website and is governed by and observes the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (the “Ordinance”). TS 20 collects, uses and discloses the User’s personal data (the “Personal Data”) in order to provide you with a safe, smooth, efficient and customised experience with TS 20. This Privacy Policy outlines TS 20’s policy and responsibility in relation to the collection, use and disclosure of Personal Data.

 

By continuing to utilise TS 20’s services, you signify that you have read, understood and agree to be bound by this Privacy Policy as amended from time to time in respect of TS 20’s collection, use and disclosure of the User’s Personal Data.

 

 

General Customer Data privacy policy statement

 

3.   Personal Information Collection Statement

 

3.1.         TS 20 will not collect more information from the User than is necessary for them to provide the User with the Service and to protect any account held by the said User.

 

3.2.         TS 20 may ask the User to provide his Personal Data when the User uses the Website. The Personal Data includes, but is not limited to the name, date of birth, gender, telephone numbers, e-mail address, residential/other address, payment account’s details of the User. It is mandatory for the User to provide certain categories of Personal Data (as specified at the time of collection).

 

4.              Use and disclosure of Personal Data

 

4.1.         If the User provides any personal data to TS 20, the User is deemed to have authorized TS 20 to collect, retain and use such information for the following purposes:

 

(g)            Providing the User with customer service including, but not limited to processing and effecting the Order and refunds relating to the Products which were sold on the Website;

 

(h)           Providing the User with a more personalised experience on TS 20’s website and also responding to the User’s enquires, feedback or claims;

 

(i)             Providing the User with newsletters and/or promotional materials;

 

(j)             Performing research or statistical analysis in order to improve the Products and the Service and for marketing and promotional purposes;

 

(k)           Verifying the User’s identity; and

 

(l)             Making disclosures as may be required for any of the above purposes or as required by law.

 

4.2.         The User further agrees that TS 20 may disclose and transfer your Personal Data to third party services providers engaged by them to assist with providing the User with the Services (including data entry, managing customer database, processing, effecting and verifying sales, orders, refunds and/or exchanges relating to products available for sale in our shops or through the Website, contacting the User regarding promotions, delivering services and other customer services) and securely disposing of the Personal Data ("Third Party Service Providers").These Third Party Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified at A2.1 above, and not for their own purposes.

 

2.3.      When necessary TS 20 may also disclose and transfer (whether in Hong Kong or abroad) the Personal Data to their professional advisers, law enforcement agencies, insurers, government and regulatory and other organisations for the purpose(s) specified at A2.1(f) above.

 

2.4.      TS 20 and its related corporations may use the Personal Data to provide marketing materials to the User relating to goods and services provided (a) in our retail stores and(b) other business corporations. Such goods and services for each of the foregoing shall include the following classes: retail, cosmetics and beauty, health, personal care, toiletries and medical, baby care, maternity care, insurance, financial, music, sports, betting (lucky draw), dining, travel, transportation, banking, electronics, home, household, textile, tele-communication, food and beverage, grocery, office and business supplies, technology, outdoor, furniture, lighting, décor, media (including digital), e-commerce platform and facilitator (including online trading, payment and auctions), and publications.

 

2.5.      TS 20 may share aggregate data that does not allow any specific User to be identified with third parties for various purposes (including marketing and advertising), and may use this data in order to better understand the User’s needs and to improve and adapt the products and services.

 

2.6.      Any personal information supplied by you will be retained by TS 20 and will be accessible by their employees, any Third Party Service Providers engaged by them and third parties, for or in relation to any of the purposes stated in A2.1 above.

 

3.  Confidentiality

 

3.1.      Personal Data relating to TS 20’s online customers or to visitors of the Websites will be kept confidential in accordance with this Privacy Policy.

 

3.2.      Any questions, comments, suggestions or information other than Personal Data sent or posted to the Website, or any part of the Website, by visitors will be deemed voluntarily provided to TS 20 on a non-confidential and non-proprietary basis. TS 20 reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.

 

4. Safety of Personal Data

 

4.1.      All reasonable efforts are made to ensure that any Personal Data held by TS 20 is stored in a secure and safe place, and accessed only by its authorised employees or authorised Third Party Service Providers.

 

4.2.      The User should be aware that no system is impenetrable and no information provided over the Internet can be guaranteed to be completely secure. Accordingly, TS 20  cannot guarantee the security of any information that the User transmits to it or receive from us over the Internet.

 

5.  Links

 

The Website may contain links to the other sites and pages which are operated by third parties. TS 20 has no control over the content of the linked websites or the way in which the operators of those websites deal with the Personal Data. The User should review the privacy policy of those third party websites to understand the ways in which the Personal Data may be used by those third parties.

 

6. Information collected when the User uses the website

 

We may use 'cookies' on this site in order to:

 

(a)            enable tighter security;

 

(b)            enable online customers to continue browsing;

 

(c)            personalise sites for customers; and

 

(d)            build online customer or visitor profiles.

 

Cookies are pieces of information stored in the User’s hard-drive about his preferences on the Website, which enable the Website to be tailored to the User in future visits. Customers who want to disallow cookies can do so in their web browser. However, by disabling cookies the User may not be able to access all parts of the Website.

 

7. Right to access/correct personal data

 

7.1.      Under the Ordinance, the User has the right of access to personal information held by TS 20 and to request correction of the said information (if necessary).

7.2.      In accordance with the Ordinance, TS 20 reserves the right to charge the User a reasonable fee for the processing of any data access or correction request.

 

8. Updates to the privacy policy 


TS 20 will amend or update this Privacy Policy from time-to-time and the updated versions will be posted on the Website and date stamped so that the User
will be aware of when the Privacy Policy was last updated. Subject to applicable laws, the English version of this Privacy Policy will prevail over any version of this Privacy Policy in another language. In the event of any inconsistency in interpretation between the English version and any translation of the Privacy Policy, this Privacy Policy statement in English will prevail.